Sourcing method

How Vendor Guide qualifies vendors

Vendor Guide is a sourcing reference for 54 Australian B2B technology vendors, organised by business capability. It lists 38 software vendors and 16 infrastructure and IT service vendors, so procurement teams can see who supplies each capability before a request for quotation.

Capability matrix

Each vendor is mapped to the capabilities evidenced on its official site. 12 capabilities have three or more vendors and a capability page. The largest are cloud services (10), server hosting (7), web hosting (7), and booking and ticketing (6). Mapping reflects what a vendor offers, not an assessment of fit for a specific requirement.

Qualification

Vendors qualify with Australian evidence from their own sites: 25 state Australian operations, 16 list an Australian office, 7 show Australian origin and 6 an Australian headquarters. Software vendors must also show a named product. Agencies and consultancies that only use or implement third-party products are not treated as software vendors.

Outside scope

No security certifications, compliance claims, contract terms, client references or pricing tables are published, as none are verified here. Where a vendor publishes pricing, a link is provided (17 vendors). Capability pages list source-checked vendors alphabetically; the directory is ranked by Google rating adjusted for review count, as set out below.

Using the guide in procurement

Treat an entry as a starting point for due diligence: confirm capabilities, hosting location and terms with the vendor directly before shortlisting. Each record links to the vendor's official site and, where one is published, its contact page.

Record changes

Vendor records were checked in September 2026, with the date shown per vendor. For corrections, additions or removals, email support@vendorguide.com.au, referencing the vendor record and the official source.

How the directory is ranked

Ranked by Google rating adjusted for the number of reviews: every business starts at 4.5 stars from 10 reviews and its own reviews move it from there, so 4.9 from 300 reviews ranks above 5.0 from 6. The ratings are Google's figures as held in our data in October 2026, not an assessment by Vendor Guide. The directory page lists every business Vendor Guide holds, best-rated first, and each category and city page ranks the businesses in that category and city. A business whose branches share one website may be listed at only one of them, or at a few, so a chain's shop or office in your city may have no entry of its own here. Each listing carries that branch's own Google rating and review count, and its card says where that branch is. Source-checked profiles have no Google rating on file: they follow the ranked list on the directory page and are listed alphabetically on category pages. A city page shows its best-rated 100 as cards and the rest in a compact ranked list.

Businesses from public map listings

Besides its source-checked profiles, Vendor Guide lists 3,816 businesses taken from their public map listings, across 117 ranked city pages, as held in our data in October 2026. Each is marked "Public map listing". A business is included only with at least five Google reviews, a primary category that matches the page, and a location placed from its own address or map coordinates; a business on our removal list is never included. These businesses have not been checked against their own websites. Each has a profile with its name, suburb, Google rating with the review count and the city page it is listed on, linking to its own website or its Google Maps listing.